Terms of Service

Clear terms, no surprises.

Last updated: May 2026. Please read these terms carefully before using Glimmora Mind.

1. Acceptance of Terms

By creating an account or using Glimmora Mind, you agree to these Terms of Service. If you do not agree, please do not use the platform. These terms apply to all users including individuals, therapists, and enterprise customers.

2. Service Description

Glimmora Mind is an AI-powered emotional intelligence platform. It provides conversational support, mood tracking, guided programs, and wellbeing insights. Glimmora Mind is not a medical device, does not provide clinical diagnoses, and is not a substitute for professional mental health treatment.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You agree not to share your account with others, use automated tools to interact with the service, or attempt to reverse-engineer any part of the platform. You must be at least 16 years old to use Glimmora Mind.

4. Acceptable Use

You agree to use Glimmora Mind only for lawful purposes and in a manner consistent with its intended use for personal wellbeing. You must not attempt to extract, copy, or resell any part of the service, or use it to harm, harass, or deceive others.

5. Subscriptions & Billing

Paid plans are billed in advance on a monthly or annual basis. All charges are non-refundable except where required by law. You may cancel your subscription at any time; access continues until the end of the current billing period. Enterprise billing is governed by a separate agreement.

6. Intellectual Property

Glimmora Mind and all related software, designs, and content are the intellectual property of Glimmora AI Pvt. Ltd. You retain full ownership of the personal content you input. By using the service, you grant us a limited licence to process your content solely to deliver the service to you.

7. Disclaimer of Warranties

Glimmora Mind is provided "as is" without warranties of any kind. We do not guarantee uninterrupted availability, and we are not liable for any decisions made based on AI-generated insights. Always consult a qualified mental health professional for clinical concerns.

8. Limitation of Liability

To the maximum extent permitted by law, Glimmora AI Pvt. Ltd. shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.